ONZO’s Utility Customer Insight Platform contains a family of apps which provides utilities with unprecedented levels of insight into their customer base. These insights can be used to deliver outcomes including energy efficiency, customer engagement, improved accuracy of sales & marketing targeting, reduced cost to serve, and increased trust and satisfaction. Clients can license the apps onto their own platform or use ONZO’s platform to deliver a service.

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Usage Profiler

Segmenting customers based on the amount, time, and variability of their energy usage.

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Load Disaggregator

Identifying appliance level consumption from granular smart meter data.

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Change Detector

Identifying short-term and sustained periods of increased energy consumption.

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Churn Predictor

Identifying customers with a higher propensity to churn.

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EPEG Compression

Reduced cost of returning energy use data.