Metering International featured the launch of ONZO’s HPEA solution in this article: Saving energy like the neighbours? ONZO’s new energy advice solution.
Will Siddall, CIO, is quoted: “We believe HPEA provides a step-change in capabilities in this area, for the first time combining historic and neighbour-comparison information with sophisticated insights about appliance-level usage, and targeted prescriptive advice. From the outset we have built HPEA to deliver a highly personalised customer experience, to integrate into utility company customer touch-points rather than replicate them, and to help drive trust and retention as well as energy savings.”
LONDON, 15th December 2014.
ONZO, the world leader in energy data analytics, has announced the launch of its Highly Personalised Energy Advice solution (HPEA).
HPEA is an analytic solution that enables utility companies to form a closer relationship with their customers by giving them highly personalised information and tips about their energy use. These help end customers to reduce and shift their electricity and gas consumption, and in turn lower the cost of their energy. HPEA also enables utilities to target energy related tariff and cross-sell recommendations based on customer energy use patterns.
HPEA analyses energy consumption data of all granularities – whether from manually read meters, smart meters, or sophisticated sensors and Customer Access Devices. Combining behavioural science and leading edge Big Data approaches, HPEA enables utilities to engage with their customers around how much energy they have used, when and how they were using it, how they compare with similar households, and the specific actions they should take to change consumption. The insights produced by HPEA are designed to be delivered through utility’s existing, branded, customer touch-points such as bills, web pages and smart phone apps, helping to support consistency in the utility customer experience.
HPEA is delivered from ONZO’s cloud-based platform, which ensures value, insight, resilience and security for all of ONZO’s clients. HPEA is already deployed with Dutch smart home company Bundles, and is presently being trialled and evaluated by utilities in the UK, Western Europe and the US.
“In the past five years we have seen huge growth in demand for energy efficiency advice solutions from consumers and utilities alike,” said Will Siddall, ONZO’s CIO. “We believe HPEA provides a step-change in capabilities in this area, for the first time combining historic and neighbour-comparison information with sophisticated insights about appliance-level usage, and targeted prescriptive advice. From the outset we have built HPEA to deliver a highly personalised customer experience, to integrate into utility company customer touch-points rather than replicate them, and to help drive trust and retention as well as energy savings. We believe this combination of attributes makes HPEA a market leading solution for energy efficiency advice.”
For more information download the HPEA pdf.
ONZO is a global leader in big data and analytics for utilities. ONZO delivers valuable insight from the analysis of energy use and other data, transforming customer relationships, improving energy efficiency, shifting peak demand, offering new energy services and reducing operational costs.
ONZO’s unique approach combines utility sector experience with an advanced capability in data analytics to create smart solutions for consumer and supplier. ONZO’s algorithms are capable of handling different data resolutions from monthly to one-second reads, and can process trillions of data readings, extracting valuable insights, including the identification of individual appliances from whole house data.
For further information, please visit us at www.onzo.com.
“In the US, some utilities are using marginal costs as a tool to help shift load. This is where shifting loads and pre-cooling is useful to enable customers to change their behaviour. Marks and Spencer has been doing this for years. Pre-cooling sites is quite common. Marginal cost will really drive the smart meter market.” – ONZO Client Delivery Director, Steve Wilkes, in a recent exclusive interview with Clean Energy Pipeline.
In the article, Steve Wilkes and Steven Daniels, Non-Executive Director at ONZO explain how insights based on smart meter data can be used to build up a picture of how energy is flowing within distribution networks. Mapping of energy usage can then help utilities meet demand by planning how to regulate power usage, or incentivise customers to use power at times when more of it, for example from renewable energy sources, is available.